Loma Linda University Health CareConnect

Loma Linda University Health CareConnect transforms the way care is delivered by giving your practice or health system the ability to implement our integrated system. This integrated system creates a single, shared patient record for better coordination of care that can be accessed around the clock and updated in real-time.

With CareConnect, providers can receive the full benefit of Epic's electronic medical record (EMR) system configured to meet their needs.


  • Access to Epic's Overall Software Suite - rated Best in KLAS
  • Coordinated care for improved outcomes
  • A centralized database for patient records

Options and features

  • EpicCare Ambulatory, top-rated by KLAS
  • EpicCare Inpatient Suite for hospitals, ranked No. 1 by KLAS
  • LLUH systems and operational experts for implementation, training and on-going support

Frequently Asked Questions (F.A.Q.)

Epic is an integrated electronic health record (EHR) system and a practice management software used in community hospitals, academic medical centers, children’s organizations, safety net providers, retail clinics, multi-specialty groups, integrated delivery networks, rehab centers, skilled nursing, hospice, and independent practices. It is one database that can be shared across your clinics, your revenue functions and into your patients’ homes.

CareConnect is a program here at Loma Linda University Health (LLUH) that allows us to extend our Epic Electronic Health Record (EHR) system to your facilities. LLUH and all of its affiliate partners will share a single EHR.

We do this by providing you with an integrated portal that lets you stay up-to-date with your patients, submit referrals, order labs and imaging, schedule visits and more.

CareConnect provides users instant access to a broad range of the patient’s clinical history. Sharing a single EHR system creates a virtual connection between physicians and patients. Your office does not need to support the servers or data storage. You take care of your patients; LLUH takes care of the system needs.
  • Licensing, implementation, training and ongoing support of the EHR system.
  • Instant access to LLUH lab, radiology and other documents in the patient’s health record as they are completed.
  • Up-to-date templates streamlined for ease of documenting patient encounters.
  • Seamless integration between registration, scheduling, clinical documentation and billing.
  • Automated billing and charging triggered by documenting your clinical care.
  • The ability to keep billing and scheduling separate and private to your practice.
  • Direct access to a master patient index containing all LLUH patients’ clinical history.
  • Quicker payments when choosing the option to submit your claims electronically.
  • A standard reporting system to help manage your practice and accounts receivable.
Installation time depends on the complexity of your practice or hospital workflow.
Yes. Loma Linda University Health has a robust disaster recovery system in place for its EHR applications. This system is tested on a regular basis to ensure data security.
Yes. Your entire staff will receive both online and classroom training specific to their job function. Introductory training will be provided before the system goes live. Ongoing training is also provided with system upgrades.
The LLUH Service Desk, Application Services and training teams will be prepared to answer your questions and address issues that may arise.
The LLUH Application Services and training teams will support the installation.
The LLUH Application Services and training teams will support your ongoing needs.

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